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Safeguarding

At Eltham Hill School, safeguarding is at the heart of everything we do. Our dedicated safeguarding team works closely with students, parents, and external agencies to ensure the safety and well-being of every child. We provide a range of mental health support services, including access to our inclusion team, in-school counselling, and referrals to specialist services. If you have any safeguarding concerns, please contact our team via our team e-mail: safeguarding@elthamhill.com

Your child’s safety and well-being are our top priorities. Eltham Hill Safe Logo

Safeguarding Team

If you are contacting Eltham Hill School to communicate any safeguarding issues, please use the following email address: safeguarding@elthamhill.com

This will ensure that the matter is dealt with as soon as possible by our safeguarding team. 

Our safeguarding team is as follows:

Polly White Deputy Headteacher and Designated Safeguarding Lead (DSL)
Lucy Spencer SENCO
Diane Mullins Safeguarding and Wellbeing Lead
Ashley Elder Safeguarding and Wellbeing Lead
Natalie Collins Safeguarding and Wellbeing Lead
Wendy Brasnell Wellbeing Practitioner
Neena Ranshi Wellbeing Practitioner
Mariana Musa Attendance Manager

Wellbeing practitioners

We have two dedicated wellbeing practitioners who run a programme of interventions for young people who are in need of support. They offer tailored support and personalised interventions ranging from support for Children in Care, bereavement club, Young Carers support and one to one sessions for a range of needs. Please do contact the team directly if you feel your daughter would benefit from support in school.

Multi agency work

As part of our child protection and safeguarding procedures, the safeguarding team and other professionals work closely and liaise daily with a number of agencies to develop and strengthen our pupils' wellbeing at home, at school and in the community.

Eltham Hill School works with a number of external agencies, including:

  • Children’s Social Care
  • Family and Adolescent Support Services (FaASS)
  • Child and Adolescent Mental Health Service (CAMHS)
  • Mental Health in Schools Team (MHST)
  • In school counselling
  • Wellbeing practitioners
  • Greenwich Time To Talk
  • Drug and substance misuse support (DUST)
  • NSPCC
  • METRO
  • Charlton Athletic
  • RBG Integration and Inclusion team
  • NHS- in school nurse
  • The Virtual School 
  • Police

Our school is part of Operation Encompass - a project run jointly between schools and the Metropolitan Police. The police will make a confidential report to the school’s Safeguarding team when a young person has been exposed to or involved in a domestic violence at home. The safeguarding team is then able to make provision for possible difficulties experienced by children, or their families, who have been involved/exposed to a domestic violence incident. We are keen to offer the best possible support to our students and believe that this project is beneficial to all those involved.

Where else can you or your child seek support?

Recommended partners/websites:

Support numbers

Suicide Prevention
  • Papyrus HOPEline: 0800 068 4141 or text 07786209697
  • Samaritans: 116 123
  • CALM (campaign against living miserably): 0808 802 5858
Mental Health Crisis/Support
  • SANEline 0800 0234 650
  • Mind: 0300 123 3393
  • Young Minds: 0808 802 5544
  • Muslim Youth Helpline: 0808 808 2008
LGBTQ+
  • LGBT Helpline Switchboard: 0300 330 0630

Emergency Accommodation
  • Shelter: 0808 800 4444

Rape/Sexual Assault
  • South London Rape Crisis: 0808 802 9999
Child Abuse
  • Childline (24/7): 0800 1111
  • NSPCC (24/7): 0808 800 5000
Domestic Abuse
  • Domestic Abuse National Helpline: 0808 2000 247
Bereavement Support
  • Cruise: 0808 808 1677
Carers
  • Carers UK Advice Line: 0808 808 7777

Meditation apps:

  • Headspace
  • Balance
  • Calm (30 days free subscription)
  • Stop, Breathe, Think
  • Insight Timer App
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